Terms and Conditions

1. Acceptance of Terms

By accessing and using PintarDigi's platform and mobile application ("Services"), you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our Services.

2. User Accounts

2.1 Registration

To use our Services, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.

2.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use

3. User Roles and Responsibilities

3.1 Consultants

As a consultant, you agree to:

• Provide accurate professional credentials and qualifications
• Deliver services professionally and in a timely manner
• Maintain client confidentiality
• Comply with all applicable laws and regulations
• Use AI tools responsibly and ethically

3.2 Clients

As a client, you agree to:

• Provide accurate project requirements
• Make timely payments for services
• Communicate professionally with consultants
• Respect intellectual property rights

4. Services and Features

4.1 Platform Services

Our platform provides:

• AI-powered project management tools
• Document processing and OCR capabilities
• Client-consultant communication channels
• File storage and management
• Automated reporting and analytics

4.2 Mobile Application

Our mobile application provides access to platform features on mobile devices. Additional terms may apply for mobile app usage.

5. Payment Terms

5.1 Fees

Users agree to pay all applicable fees for services. Fees are subject to change with notice. We reserve the right to modify pricing at any time.

5.2 Payment Processing

Payments are processed through secure third-party payment processors. You agree to provide valid payment information and authorize charges.

5.3 Refunds

Refund policies are determined on a case-by-case basis. Contact support for refund requests.

6. Intellectual Property

6.1 Platform Content

All content, features, and functionality of our Services are owned by PintarDigi and protected by intellectual property laws.

6.2 User Content

You retain ownership of content you upload. By uploading content, you grant us a license to use, store, and process it to provide our Services.

6.3 AI-Generated Content

Content generated using our AI tools is subject to our AI Usage Policy. Users are responsible for reviewing and validating AI-generated content.

7. Prohibited Activities

You agree not to:

• Violate any laws or regulations
• Infringe on intellectual property rights
• Upload malicious code or viruses
• Attempt to gain unauthorized access to systems
• Harass, abuse, or harm other users
• Use the platform for fraudulent purposes
• Scrape or data mine without permission
• Reverse engineer or decompile the software

8. Data and Privacy

Your use of our Services is subject to our Privacy Policy. By using our Services, you consent to our collection and use of data as described in the Privacy Policy.

9. Disclaimers and Limitations

9.1 Service Availability

We strive to maintain service availability but do not guarantee uninterrupted access. Services may be temporarily unavailable for maintenance or technical issues.

9.2 AI Tools Disclaimer

AI-powered features are provided as tools to assist users. We do not guarantee accuracy or completeness of AI-generated content. Users are responsible for reviewing and validating all outputs.

9.3 Limitation of Liability

To the maximum extent permitted by law, PintarDigi shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our Services.

10. Termination

We reserve the right to suspend or terminate your account at any time for violation of these Terms. You may terminate your account by contacting support.

Upon termination, your right to use the Services will immediately cease. We may retain certain data as required by law or for legitimate business purposes.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of Indonesia, without regard to conflict of law principles.

11.2 Arbitration

Any disputes arising from these Terms shall be resolved through binding arbitration in accordance with Indonesian arbitration rules.

12. Changes to Terms

We may modify these Terms at any time. We will notify users of material changes via email or platform notification. Continued use of Services after changes constitutes acceptance of modified Terms.

13. Miscellaneous

13.1 Entire Agreement

These Terms constitute the entire agreement between you and PintarDigi regarding use of our Services.

13.2 Severability

If any provision is found unenforceable, the remaining provisions will remain in full effect.

13.3 Waiver

Failure to enforce any right or provision does not constitute a waiver of such right or provision.